Jatbuzz Privacy Policy —
Your In Data Protection Our Commitment

Welcome to Jatbuzz. This Privacy Policy ("Policy") applies to all users of the Jatbuzz platform. By using our website, opening an account, or accessing any of our services, you are considered to have accepted this Privacy Policy.

Jatbuzz believes every user's personal information belongs to them. We never use your data without your permission. Our Privacy Policy is completely transparent — nothing is hidden, and nothing is buried in complex legal language.

This policy covers: what information is collected, how it is collected, why it is used, who it may be shared with, and how you can maintain control over your data. For any questions about Jatbuzz's Privacy Policy, feel free to reach out to our support team.

Jatbuzz collects two types of information from you — what you provide directly and what is generated automatically while you use the platform. Details are outlined below:

Jatbuzz never collects your bank account password, PIN, or full card number. All payment transactions are processed through secure third-party payment gateways.

Jatbuzz collects your information through a variety of methods. Every method is fully lawful and transparent. The main data collection methods we use are described below:

• Registration Form: When you open an account with Jatbuzz, we collect the information you provide directly.
• KYC Process: Information is collected from documents uploaded during identity verification.
• Gaming Activity: Your betting and gaming activity on the platform is automatically recorded.
• Payment Transactions: Payment information is collected during deposits and withdrawals.
• Customer Support: When you contact our support team, a record of that conversation is retained.
• Cookies & Tracking: Information is collected via browser cookies and similar technologies while you use the website.
• Third-Party Verification: Identity verification information processed through KYC service providers.

Jatbuzz uses your information only for specific, legitimate purposes. We never use your data for unnecessary or unethical purposes. The primary purposes for which your information is used under the Jatbuzz Privacy Policy are:

• Account Management: To create, verify, and manage your Jatbuzz account.
• Service Provision: To provide betting, gaming, payment processing, and customer support.
• Security Confirmation: To detect and prevent fraud, money laundering, and other illegal activities.
• Legal Obligations: To meet applicable legal and regulatory requirements.
• Service Improvement: To improve platform performance and enhance the user experience.
• Personalised Experience: To deliver content and offers tailored to your preferences.
• Responsible Gaming: To analyze gaming behavior, identify problematic patterns, and provide appropriate support.
• Contact: To send important updates, transaction confirmations, and promotional information.

If Jatbuzz wishes to use your information for marketing purposes, your separate consent will be obtained first. You may request to opt out of promotional communications at any time.

Jatbuzz does not sell your personal information. However, to deliver our services and meet legal obligations, we may share limited information with certain third parties:

• Payment Providers: Mobile banking partners — including bKash, Nagad, and Rocket — receive the necessary information to process transactions.
• KYC Service Providers: Trusted third-party services are used for identity verification purposes.
• Game Providers: Limited information may be shared with game providers to operate Live Casino and slots games.
• Law Enforcement Agencies: Required to provide information to government authorities upon a valid legal order or lawful request.
• Legal Advisors: Information required for dispute resolution or legal proceedings may be shared with legal counsel.

In the event of a business restructuring or change of ownership, user data may be transferred to the new entity. In such cases, we will notify users in advance.

Jatbuzz uses cookies and similar tracking technologies on its website. These help enhance your browsing experience and keep the platform functioning properly.

You can disable cookies at any time through your browser settings. However, disabling essential cookies may cause certain features of the Jatbuzz platform to stop working properly.

Jatbuzz believes you should have full control over your own information. Under our Privacy Policy, you are entitled to the following rights:

• Right to Access Your Data: You can find out at any time what information Jatbuzz holds about you.
• Right to Rectification: If any of your stored information is incorrect, you may request that it be corrected.
• Right to Erasure: Under certain conditions, you may request the deletion of your personal data.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be restricted.
• Right to Portability: You may request an export of your information in a standard, portable format.
• Right to Object: You may object to the processing of your data for specific reasons.
• Right to Withdraw Consent: You may withdraw any previously given consent at any time.
• Marketing Opt-Out: You can request to opt out of promotional messages and advertisements.

How long Jatbuzz retains your information depends on the type of data and applicable legal requirements. We never keep your information longer than necessary.

• Account Information: For as long as your account is active, and up to 5 years after closure.
• Financial Transaction Records: Up to 7 years from the date of the last transaction (legal obligation).
• KYC Documents: Up to 5 years after account closure.
• Gaming History: For as long as your account is active, and 2 years after closure.
• Customer Support Conversations: Up to 3 years from the date of last contact.
• Cookies & Session Data: Ranges from a few minutes to 1 year, depending on the type.

Once the designated retention period has elapsed, we securely delete or fully anonymize your data so that you can no longer be identified. This is an obligation we uphold under Jatbuzz's Privacy Policy.

Jatbuzz employs the latest technologies and methods to protect your information. Our security framework is structured across the following layers:

• 256-bit SSL/TLS Encryption: All communications between your browser and our servers are encrypted.
• Database Encryption: All stored sensitive data is kept in an encrypted state.
• Two-Factor Authentication (2FA): An additional layer of security when accessing your account.
• Restricted Access: Only authorised staff can access specific data.
• Regular Security Audits: Regular system audits are conducted by external specialists.
• Firewall & DDoS Protection: To prevent unauthorized access and cyberattacks.
• Backup Systems: Data is regularly backed up to secure locations.

You also play an important role in keeping your account secure. Use a strong password, never share your login details with anyone, and let us know immediately if you notice any suspicious activity.

If you have any questions, concerns, or complaints about the Jatbuzz Privacy Policy, we are always here to help. Our dedicated privacy team carefully reviews every request we receive.

• Email: [email protected]
• Live Chat: Available 24/7 within the platform.
• General Enquiries: Our FAQ Page View.

We typically provide an initial response within 3 business days and aim to fully resolve complex matters within 30 business days. Jatbuzz is always committed to protecting your privacy.